Privacy Policy

Good Moods (“we,” “us,” “our”) operates https://goodmoods.shop (the “Site”) and values the privacy of its customers and website visitors. This Privacy Policy explains what information we collect from you, how we use it, and with whom we share it. This policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).

Information We Collect

• Personal Information You Provide: When you create an account, place an order, or sign up for our newsletter, we collect information such as your name, email address, shipping and billing address, phone number, and payment or account details. We also confirm that you are at least 21 years old to use our services.
• Order and Account Data: We collect details about your orders, including items purchased and purchase history. If you set up an account, we collect your login credentials and profile information.
• Automatic Information: As you browse the Site, we automatically collect information such as your IP address, browser type, operating system, device identifiers, and pages viewed. We also use cookies and similar tracking technologies (e.g., Google Analytics, Meta Pixel) to gather usage data and preferences.
• Marketing and Social Data: If you interact with us on social media platforms (e.g., Instagram, Telegram) or subscribe to our mailing list, we may collect any information you provide in those interactions.
• Customer Support: When you contact us for customer support, we may collect any personal information necessary to address your inquiry.

How We Use Your Information

• Order Fulfillment and Communication: We use the information you provide to process and ship your orders, send order confirmations and shipping updates, and respond to customer service requests.
• Payment Processing: We use third-party payment services to process your orders. (Currently, we accept payments via Cash App and Zelle.) We do not store your payment card or banking details on our servers. Payment information is handled securely by these third-party providers.
  
• Account Management: If you register for an account, we use your information to maintain your account, provide account-related notices, and enable features of the Site for registered users.
  
• Marketing and Promotions: With your consent, we may use your email address to send newsletters, promotional offers, and marketing communications. You may opt out of such communications at any time.
  
• Site Analytics and Improvement: We analyze collected information to improve our products, services, and website functionality. We use tools like Google Analytics to better understand how visitors use the Site and to enhance your experience.
  
• Legal and Security Purposes: We may use or disclose your information if required by law enforcement or to investigate fraud, security, or other illegal activity on the Site. We also use information to comply with legal obligations and to protect our rights and those of other users.
  
• Other Purposes: We may use aggregated or de-identified data for business analytics or for improving our offerings. Such aggregated data does not personally identify you.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of the Site. These technologies help us personalize your experience, remember your preferences, and improve our Site. You can disable cookies through your browser settings, but doing so may limit your ability to use certain features of the Site. We may also use third-party advertising or analytics services that track browsing activity on our Site and other websites.

Third-Party Services and Sharing

• Service Providers: We share personal information with third-party service providers who assist us in operating our business. For example, we use the United States Postal Service (USPS) for shipping and delivery, and we use WPEngine for website hosting. We also work with email marketing platforms, analytics tools, and social media platforms (such as Facebook and Instagram) to support our marketing and site functionality.
  
• Payment Processors: As mentioned, we process payments through Cash App and Zelle. These third-party services handle payment information directly and do not share your banking or card details with us.
  
• Business Transactions: If Good Moods is involved in a merger, acquisition, or sale of assets, personal data may be transferred to the new entity, subject to confidentiality commitments.
  
• Legal Disclosures: We may share information if required by law or to protect our rights. We will comply with valid legal requests for data (for example, subpoenas or court orders).
  
• Your Choices: Good Moods does not sell personal information as defined under applicable laws. We will not sell or rent your data to third parties for their unrelated marketing uses.
  

California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act. You can request details about the personal data we have collected, ask that we delete your personal data, and opt out of the sale of your personal data. (Good Moods does not sell personal information.) To exercise these rights or make inquiries, please contact us using the information provided below. We will verify your request and respond within the time frame required by law.

Data Retention and Security

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to enforce our policies. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

Children’s Privacy

Our Site is intended for a U.S. adult audience (individuals aged 21 or older). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor under 21, we will delete that information as soon as possible.

Updates to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the “Last Updated” date or by other means. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Information

For any questions or to exercise your privacy rights, please contact us at:

• Email: info@goodmoods.shop
  
• Mail: Good Moods Inc., 70 SW Century Drive, Bend, Oregon 97702, USA